Do I need a referral?
No. You can book SoftWave directly without a referral.
Who is not a good candidate for SoftWave?
SoftWave is not appropriate for everyone. Patients who are pregnant, have certain heart conditions or pacemakers, have a bleeding disorder, or have an active infection or cancer in the treatment area should not receive SoftWave. Your provider will screen for these factors before your first treatment.
Can I do SoftWave on its own, or do I have to be in a full team plan?
You can do SoftWave on its own. Many patients use it as a standalone service, especially when they have a specific issue they want targeted directly. We will be honest with you about whether SoftWave alone is the right call or whether combining it with PT or massage would serve you better.
Is SoftWave covered by insurance?
SoftWave is generally not covered by traditional health insurance and is paid out of pocket. Pricing and package options are reviewed during your free consultation so you can make a fully informed decision before committing to anything.
How many sessions will I need?
Most patients respond well to a course of five to ten sessions, typically spaced about a week apart. Chronic and stubborn cases may need longer. At your first visit, your provider will give you a realistic estimate based on your specific situation and history.
How is SoftWave different from regular shock wave therapy?
SoftWave uses unfocused, broad-energy acoustic waves designed specifically for tissue regeneration. It is different from focused or radial shock wave devices used in some other settings. The technology, the device, and the protocols are distinct. Patients who have tried other shock wave treatments often respond differently to SoftWave.
Does SoftWave hurt?
Most patients describe it as a strong tapping or pulsing on the skin. It can feel intense in spots where the tissue is particularly reactive, but it is generally well tolerated and does not require any numbing or anesthesia. You can stop or pause anytime during the session.